Federated automation strategy, target operating models and delivery teams — with real-time, auditable benefits reporting built in from the start. Because the business case asserted at kick-off is rarely the one anyone measures afterwards.
We specialise in providing trusted Intelligent Automation solutions, delivered with a transparent ethos that fosters strong client engagement and stakeholder collaboration. Our services draw on a deep understanding of complex operational environments — the kind where a badly designed automation does not simply fail quietly, but propagates.
The outcome we are engaged for is efficiency gain, revenue growth and competitive edge. The outcome we insist on is that you can evidence it.
You work directly with our senior practitioners, integrated with your internal teams as a cohesive unit rather than a parallel workstream. Our services are tailored to the operational realities of your sector, not lifted from a reference architecture.
Automation programmes rarely fail at deployment. They fail afterwards, when nobody can say what the deployed estate is actually worth, which automations have quietly broken, and whether the original business case held. We close that loop by instrumenting it from the beginning.
Establish where value actually sits, using evidence rather than opinion.
Value Stream MappingProcess & communication miningSix Sigma analysisBuild the operating model that will own, run and scale the estate.
Target Operating ModelFederated IA strategyGovernance & security controlsDeliver at pace on cloud infrastructure that scales on demand.
Leading RPA technologiesAgentic orchestrationCloud-based deliveryProve the value, in the currency your CFO reports in.
Automated benefits realisationEBITDA impact trackingFully auditableIn our experience, programmes commonly stop at Stage 03. The business case is asserted at approval, the automations go live, and the value is never independently verified. Some years on, nobody can say what the estate is worth — which tends to be the point at which finance starts asking whether it should exist at all.
Commissioned individually, or sequenced as a programme. Most engagements draw on more than one.
We partner with you to develop and deploy comprehensive, federated Intelligent Automation strategies tailored to your business objectives — aligning initiatives with your long-term vision rather than chasing isolated wins.
Customised Target Operating Models that streamline how automation is owned and run. We analyse existing processes, identify where improvement is available, and address the debt that accumulates underneath an unmanaged estate.
Transparent, real-time reporting that tracks and demonstrates the tangible value and EBITDA impact of your automation estate. Fully automated and auditable, so the numbers survive scrutiny from finance and from audit.
Cloud-based delivery and integration of advanced technologies, giving on-demand scalability and robust automation capability that adapts as the business changes.
We drive innovation through strategic partnerships and collaborative engagement, expanding the reach of automation across your organisation — and we bring the emerging techniques that materially change what is automatable.
End-to-end team support, from strategic leadership through to technical delivery — with governance that prioritises compliance and security. We integrate with your internal teams and act as a cohesive unit.
Two forms of debt sit underneath most stalled automation programmes. Both are cheaper to address before scaling than after, and both are routinely skipped because neither is visible in a demo.
The process has accumulated exceptions, workarounds and undocumented local variation. Automating it encodes all of that permanently, at machine speed, and makes the workaround load harder to see. We re-imagine the process first, using Value Stream Mapping and Six Sigma, then automate what remains.
Automations built by different teams, on different tooling, against interfaces nobody owns. Each works. Collectively they are unmaintainable, and the run cost climbs until the estate stops being viable. The Target Operating Model is what prevents this, which is why we build it before the volume arrives.
An automation logs into systems, moves data and acts on behalf of a human — often with standing credentials and broad access. Most automation consultancies do not think about this. We began as a cyber security practice, so it is the first thing we look at.
We design security controls for robotic process automation and integrate them with privileged access management, so bot credentials are vaulted, rotated and session-recorded like any other privileged account.
Low-code platforms put build capability in the hands of the business. We have written the policy that keeps that productive rather than dangerous — including a Power Apps policy for secure and consistent deployment across a FTSE 100 estate.
Where automation starts exercising judgement, governance stops being optional. Our AI Governance practice provides the risk framework, vetting gate and named ownership that agentic deployment requires.
We are explicit about the end state. A practice that cannot describe how you stop needing it is selling a dependency.
Our people alongside yours, as one unit. Interim roles across the full seniority range, in the UK and EU.
We run the estate. Supplier-agnostic, so the arrangement is not a route to a single vendor's licence book.
We establish the capability, then transition it to your in-house team, documented and exercised.
A federated Intelligent Automation Service designed and implemented at group level, with a Target Operating Model that doubled the client's annual benefit and fully automated, auditable benefits realisation reporting proving where the value landed.
Within a wider secure architecture programme, we designed the security controls for robotic process automation and integrated them with privileged access management, and created a Power Apps policy governing secure, consistent deployment across the group estate.
Across UK and China studios we identified and sequenced three near-term automation opportunities in specification writing, bid response and project reporting — each with a named internal owner, each pilotable inside a single project or bid cycle, and each scoped to internal data to avoid governance blockers.
A group-wide data strategy across seven operating airline brands, aligned to a £2bn+ transformation portfolio. A federated governance framework and cloud-first platform gave the automation and analytics pipeline a foundation it could actually build on.
Most automation consultancies grew out of process consulting or out of a vendor partnership. We grew out of cyber security and information governance, and it changes what we do first.
Efficiency gain, revenue growth and competitive edge — evidenced in the numbers finance already reports.
Credentials held properly, change managed, benefits provable, and a named owner for every automation in production.
We do not treat those as competing. The governance is what lets you scale past the pilot stage, and the measurement is what keeps the programme funded. You work directly with our senior practitioners — deep expertise without the overhead structures of larger firms.
Automation is where governed capability becomes operational value. Most engagements draw on more than one practice.
Where automation starts exercising judgement, it needs a risk framework, a vetting gate and a named owner. This is that practice.
Explore the practiceAutomation credentials are privileged credentials. IAM and PAM, security architecture, GRC and CISO as a Service.
Explore the practiceWhere an automation needs to become a proper application, deployed on secured cloud infrastructure. CI/CD pipelines, secure DevOps and technical modernisation.
Explore the practiceIf the answer is uncertain, that is the conversation to have. Whether you are starting from nothing, stalled after a promising pilot, or running an estate nobody can put a value on, we will give you an honest read on where you stand and what it takes to move.
Arrange a conversationReferences available at C-suite level on request.